Parcel Deliveries & Preferences
Flexible delivery options tailored to your everyday schedule.
DELIVERY PREFERENCES
Safe Drop & Photo Proof
Not going to be home? Request Safe Drop to have your postie leave your parcel in a safe, weatherproof spot on your property, complete with photo confirmation sent directly to your MyPost app.
- Set permanent or one-time delivery instructions
- Redirect in-flight parcels before final delivery
- Instant photo proof of delivery uploaded to your account
100% FREE TO USE
24/7 Free Parcel Lockers
Have your online shopping delivered straight to a secure 24/7 Parcel Locker near your home, office, or transit station. You get 48 hours to collect at any time of day or night.
- Over 700 convenient locker stations nationwide
- Contactless QR code and PIN unlock via SMS or AusPost App
- Free parcel return drop-off point
PO Boxes, Private Bags & Locked Bags
A secure, permanent mailing address for individuals and businesses.
Personal PO Boxes
Keep your home address private and collect your letters and packages at your convenience from your local Post Office.
- Available in small, medium, and large sizes
- 24/7 access lobbies at over 1,000 post offices
- Free SMS/Email alerts when parcel arrives
Locked Bags
High-volume, locked mail container service for corporate entities, financial institutions, and government agencies receiving large quantities of mail daily.
- Heavy-duty canvas bag with dedicated brass padlock
- Scheduled morning sorting priority
- Ideal for billing processing centers
Private Bags
Designed for rural and remote properties, stations, and mining sites located outside standard roadside letter delivery routes.
- Weekly or daily road-courier service
- Parcels and letters bundled securely
- Regional delivery liaison officer
Track & Manage All Deliveries in One Place
Create a free MyPost account to automatically match incoming parcels sent to your email or mobile phone number, redirect in-transit parcels, and manage notifications in real time.
Mail Redirection & Mail Hold
Moving house or traveling? Protect your letters, parcels, and private mail with official Australia Post mail forwarding and secure post office storage.
Australia Post Mobile App
Take control of your sending and receiving with Australia's highest-rated postal mobile app. Track parcels automatically, unlock 24/7 lockers with contactless QR codes, and pay utility bills on the go.
- Auto-track parcels linked to your mobile phone number
- Contactless Bluetooth and QR code locker unlock
- Real-time postie delivery ETA and push alerts